FAQs
Frequently Asked Questions
DO YOU OFFER VIRTUAL SHOPPING?
Yes ✨
We’re happy to assist with individual styling, gifting ideas, color matching, boutique inquiries, wholesale requests, and corporate gifting.
Please email:
lopkerlove@gmail.com
DO YOU TAKE CUSTOM ORDERS?
Yes! We love hearing your ideas and are happy to discuss custom requests whenever possible.
Please email:
lopkerlove@gmail.com
Please note custom orders may require additional production time and pricing may vary depending on materials and design requests.
WHY CAN’T I PURCHASE ART, PHOTOGRAPHY, AND JEWELRY IN THE SAME CHECKOUT EXPERIENCE?
Lopker Love jewelry, accessories, and wearable collections are available through our dedicated Shopify shopping experience at:
Original artwork, photography, fine art prints, and collector pieces are available separately through:
Debbie Lopker Art & Photography
Because these collections are created, fulfilled, and shipped through different production partners and platforms, they currently require separate checkout experiences.
Jewelry and accessories are handmade and shipped directly by Lopker Love, while art and photography pieces are professionally produced and fulfilled through a fine art print partner to ensure the highest print quality and production standards.
HOW DO I CLEAN AND CARE FOR MY LEATHER EARRINGS?
Wipe gently with a soft microfiber cloth.
To help preserve your earrings:
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Avoid contact with water, oils, lotions, cosmetics, hair spray, or perfumes
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Put your earrings on last when getting ready
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Store flat or on an earring stand to help prevent bending or creasing
Because leather is a natural material, exposure to moisture or oils may cause discoloration over time.
MY ORDER IS A GIFT. CAN I REQUEST A GIFT RECEIPT?
Absolutely 🎁
Simply leave a note at checkout indicating your order is a gift, and we’ll include a gift receipt with no pricing information included.
WHAT KIND OF METAL ARE YOUR EARRING FINDINGS?
Most Lopker Love earrings use hypoallergenic, nickel-free metal alloy findings designed for comfortable everyday wear.
DO YOU OFFER STERLING SILVER OR GOLD FINDINGS?
Yes, select styles may be upgraded with sterling silver or gold-filled findings by special request.
Because these pieces are customized individually, the final look and feel may vary slightly from what is shown online.
For select custom projects and elevated fine jewelry requests, Lopker Love also works with locally based fine jewelry partners including Bluestone Jewelry & Wine and Tahoe City-based sourcing partners, along with select city-based sourcing options as needed.
Please email:
lopkerlove@gmail.com
to discuss availability, pricing, and custom appointments.
DO YOU ACCEPT RETURNS?
At this time, Lopker Love offers exchanges or store credit only and does not offer refunds.
Because many pieces are handmade, small batch, or limited-run collections, all exchange requests are reviewed individually.
Please contact:
lopkerlove@gmail.com
within 14 days of delivery with your order number and photos of the item.
I LOST ONE EARRING. CAN I PURCHASE A SINGLE REPLACEMENT?
Possibly ✨
Because many earrings are handmade or one-of-a-kind, replacement availability varies by style and inventory.
When possible, we may offer:
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A single replacement earring
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A discounted replacement pair
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A custom remake option
Please email photos of your earrings to:
lopkerlove@gmail.com
and we’ll do our best to help.
WHOLESALE INQUIRIES
Interested in carrying Lopker Love in your boutique, market, winery, gift shop, or retail space?
We’d love to hear from you ✨
Please contact:
lopkerlove@gmail.com
for wholesale information and partnership inquiries.
EVENTS & DONATIONS
We love supporting local community events, fundraisers, and charitable organizations whenever possible.
Donation requests and event partnerships are reviewed individually based on timing, availability, and alignment.
Please email:
lopkerlove@gmail.com
with details about your event or organization.
TAX-EXEMPT PURCHASES
At this time, tax-exempt purchases cannot be processed directly through the website.
Please contact us prior to placing your order if you have questions regarding wholesale or special business purchases.
I HAVE A QUESTION THAT ISN’T LISTED HERE
We’re always happy to help 🤍
Please contact:
lopkerlove@gmail.com